Watch the Parent App video guides
Start with the English Parent App guide. You can also watch an introduction to our school software.

How to install the app, check fees and view results.
▶ Watch the parent guide on YouTube ↗
An introduction to the results platform, created for school owners.
▶ Watch the software introduction on YouTube ↗Videos open on YouTube. The written steps below remain available here if you prefer to read.
Install the web app on your phone
Open the Conde Parent App page. If you received the link in WhatsApp, open it in your phone's browser first.
Android phone
- Open the app page in Chrome.
- Tap Install Web App · Android, then accept the installation prompt if offered.
- If no prompt appears, open Chrome's three-dot menu and choose Install app or Add to Home screen. Choose Install when offered.
- Open the Conde Parent app from your home screen.
iPhone or iPad
- Open the app page in Safari.
- Tap Share, then Add to Home Screen.
- Turn on Open as Web App if offered, then tap Add.
- Open Conde Parent from your home screen.
You can also use the Parent Portal through the school website without installing the app. Internet is needed to check current school records.
Sign in with your login slip
- Open the app and tap Open Parent Portal, or visit Parent Portal.
- Enter your child's Admission Number.
- Enter your registered Parent Phone Number.
- Tap Sign In.
The admission number is different from the child's bank account number. Ask the school office if you need your login details again.
On your own phone, Keep me signed in on this device for 24 hours saves repeated sign-ins during that period. On a shared device, untick it and sign out when finished.
Allow school notifications
- After signing in, look for Don't miss important school messages at the top of the portal.
- Tap Enable Notifications.
- When your phone asks, tap Allow.
- Wait for School notifications are on ✓.
Installing the app alone does not turn notifications on. If you skip setup, the reminder stays visible.
If notifications are blocked, allow them for mycondeschools.com in your phone or browser settings and reopen the portal. If your browser does not support alerts, try opening the installed app on a supported phone.
Choose the correct child
Use My Children to select a child. Children linked to the same registered parent phone number appear together.
Check the child's name and class before viewing a bill, payment or result.
If a child is missing or the family list is incorrect, contact the school office to check the linked phone number.
Read school messages
- Tap Messages in the portal menu.
- Read the school notices shown there. The menu indicates unread messages.
- Tap Mark as read when you have finished, where offered.
- Use Refresh messages to check again.
Phone alerts tell you that a school message is available. Tap the alert to open the portal; sign in if requested to read the private message.
Connected alerts stay enabled after sign-out until you turn them off. Your inbox remains available even if you choose not to allow notifications.
Check bills, payments & receipts
- Select the correct child, then tap Bill & Payments.
- Check the total fees, recorded payments and outstanding balance.
- Find the child's dedicated bank account under Payment account.
- Use Download Receipt beside an eligible recorded payment, or View / Download Account Statement for a summary.
Pay into that child's dedicated payment account and keep your payment reference. After paying, use Refresh Payments to check for the updated record.
If a payment has not appeared or is incorrect, contact the school with your payment reference. A bank payment may need time to appear in the school record.
View a published result
- Select the correct child and tap View Result.
- Choose an available session and term under Published Result.
- Tap View Result to open it.
- Use Print / Save PDF when available.
Results must be published by the school, and the required fee clearance must be recorded. An outstanding balance can prevent access.
Payment does not automatically publish a result. If access is still locked after clearance, contact the school.
Check external exam results
Tap External Exams, choose an available examination and year, then select View External Result.
Only results that the school has linked and published for the selected child will appear. Use Download PDF or Print when available.
Keep all admission details and family information private. Share this guide with other parents, but send each family's login slip privately.
Need help?
My login details cannot be verified
Check your child's Admission Number and the parent phone number on the school record. Contact the office if your number has changed or you need a login slip again.
I allowed notifications but did not get an alert
Open the app and sign in. Check that it says School notifications are on ✓. Check your phone's notification settings and internet connection. You can still open Messages to read school notices. Contact the school if alerts remain unavailable.
How do I turn school notifications off?
Choose Turn off notifications in the portal's notification area. You can still read messages by signing in and opening Messages.
Can I use the app on a shared phone?
Untick the 24-hour sign-in option and choose Sign Out when finished. If the phone should no longer receive your school alerts, also choose Turn off notifications.